Premiere pro installation blocked at 3%

Question

Hi, yesterday i bought Premiere pro via the Adobe website and when i launch the installation program of Premiere pro the downloading stop at 3%. I looked all day for answers on the adobe website but i dind't find anything. I tried to download it with the direct link provided on the website but the link doesn't load.

I have many projects to make in a short period of time, I really need help as soon as possible !

Thank you !

kglad · Answer

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

if that's what you are doing, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

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