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Participant
January 27, 2021
Question

Premiere Pro is not available in Canada???

  • January 27, 2021
  • 1 reply
  • 366 views

I tried to get the Premiere Pro free trial so I could edit a school project but I get this when I choose the "free trial" option:

 

Direct Purchase Unavailable
While this product isn’t available for direct purchase in your region (IO), you can purchase through various resellers available near you.

 

It seems odd that the program would be unavailable to purchase in a country like Canada, is there a reason for this? Is it a bug? All I want is to be able to download the program.

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1 reply

kglad
Community Expert
Community Expert
January 28, 2021

that does seem peculiar.

 

make sure your adobe store is set to canada:

 

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary to make your purchase:

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.htm

change store - http://www.adobe.com/store_selector/storeselector.html change adobe.com website language - https://forums.adobe.com/thread/1999693