Premiere Pro will not get past 4%

I have tried everything, uninstalled creative cloud deleted every adobe related file on my system, rebooted, redownloaded creative cloud, and its the same error. Premiere Pro will get to 4% and then just freeze permanently.  Im able to download Acrobat Reader, and I've had Premiere Rush installed and used that program.

I do have a windows 10 computer x64, the computer is fine, shows that hardware is not the issue.. any ideas?? please help!!

Device name DESKTOP-4260V31
Processor Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz 3.00 GHz
Installed RAM 16.0 GB
Device ID 
Product ID 
System type 64-bit operating system, x64-based processor
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