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among us28998851z6md
Participant
March 22, 2023
Question

Premiere pro won't install

  • March 22, 2023
  • 2 replies
  • 406 views

Premiere Pro will NOT install on my computer (Windows 10 Pro x64) . I was trying to install Premiere Pro on my computer because I wanted an editing app, and when I tried to install it, it said "Installation failed''. I deleted some things on my computer, and it still won't let me install it. I just want oversimplified answers to this. Should restarting my computer help?

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 23, 2023

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
March 22, 2023

Among us, sorry you are unable to begin your evaluation of Premiere Pro. If you want simple answers, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen and a member of our support team will work with you directly and can even take control of the computer, to resolve any errors.

 

If you wish to continue in a public Community discussion forum, then can you provide us with more information? What error messages do you encounter? Please see https://helpx.adobe.com/download-install/kb/find-installation-log-files.html for info on how to locate any recorded errors within the log files.

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