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jc83042542
Participant
July 12, 2018
Answered

Premiere Pro won't install on my Mac

  • July 12, 2018
  • 2 replies
  • 34196 views

I'm trying to install this program in my computer but it just won't.

I've created a new adobe ID and downloaded the free trial but it will not install not really sure what the problem is

can someone please advise how to fix the issue with the installation?

I'm using MacOS 10.13.5 on a MacBook Pro

This topic has been closed for replies.
Correct answer kglad

assuming you're not trying to install an old version, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 18, 2018

assuming you're not trying to install an old version, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

Govardhan.V
Participating Frequently
July 18, 2018

What exactly happening when you try to install the app?

Are you getting any error message?

Participant
January 21, 2021

it just keeps saying retry retry failed installation and failed unistalling

kglad
Community Expert
Community Expert
January 22, 2021

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html