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jc83042542
jc83042542
Participant
July 12, 2018
Answered

Premiere Pro won't install on my Mac

  • July 12, 2018
  • 2 replies
  • 34196 views

I'm trying to install this program in my computer but it just won't.

I've created a new adobe ID and downloaded the free trial but it will not install not really sure what the problem is

can someone please advise how to fix the issue with the installation?

I'm using MacOS 10.13.5 on a MacBook Pro

    This topic has been closed for replies.
    Correct answer kglad

    assuming you're not trying to install an old version, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

    [moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

    2 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 18, 2018

    assuming you're not trying to install an old version, install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

    [moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

    Govardhan.V
    Govardhan.V
    Participating Frequently
    July 18, 2018

    What exactly happening when you try to install the app?

    Are you getting any error message?

    T
    tonimwarren@gmail.com
    Participant
    January 21, 2021

    it just keeps saying retry retry failed installation and failed unistalling

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 22, 2021

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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