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Premiere Pro wont open and cloud is blank

Forum|Forum|5 years ago
August 1, 2020
2 respuestas
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Yesterday Premiere pro was working, I closed it and havent been able to open it away. I uninstalled it and now i cant install it again because the adobe pannel with all the apps is blank. I have a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) - with Catalina 10.15.5 (19F101)

Please help me I have a deadline and theres no customer service 😞

Este tema ha sido cerrado para respuestas.

Mejor respuesta de John T Smith

BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Community Expert

Community Expert

It could also be a graphics driver issue. See the page below:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Respuesta

Community Expert

BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html