Premiere won't download on Mac book pro

Question

I am a student and was working on a school film on the free trial of Premiere. Earlier today it expired so I paid for the monthly version. When I now try to download it, it says Premiere will now begin to install, but nothing happens. I went to the creative could app, and clicked install Adobe Apps, but nothing happens. It just stays on the same exact page as if i did not click anything. I need to download it and continue editing asap because this film will be submitted to a film festival but I only have until Monday to complete it. What can I do?

John T Smith · Accepted Answer

Option of last resort...Sign out of your account... Uninstall... run the Cleaner... -for non-Cloud programs you need to DE-activate before uninstalling-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)-using the cleaner after uninstalling and before reinstalling is often needed-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html-Restart your computer... Sign in to your account... Reinstall-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

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