Previously-working Adobe CS3-CS5.5 programs error, can neither be uninstalled or reinstalled
- September 2, 2023
- 2 replies
- 1620 views
I'm not sure what happened, but suddenly a bunch of my already-installed Adobe programs that have been running fine for the past year on my Win 11 computer can no longer run. They all give me this "please uninstall and reinstall" popup message.
At first, the CS4-CS6 programs all reinstalled just fine. Only CS3 can't reinstall, and I decided to give up on it since I figured it might be too just old. A few days later, the exact same error occur. This time, CS4 and CS5.5 can no longer uninstall and reinstall. Only CS6 reinstalled successfully. There has been no new Windows updates, no errors, no BSOD, no suspicious downloads, and antivirus detects no virus.
I uninstalled the programs via Programs and Features, and they tell me "program is already uninstalled", but the folders still remain in Program Files. I used the Adobe Cleaner and nothing happens.
Trying to just forcefully reinstall on top of the broken one without uninstalling cannot work. The Installers simply gave me errrors. The After Effects CS4 installer refused to run altogether, saying that there's an error and I need to contact Support. The Flash CS5.5 installer opens up the isntaller and it begins to run, but then gave me an error and failed to install (Error message/log attached).
I've tried many different online fixes and they don't work, and I'm just stumped.
Edit: I discover that this seems to be only happening to programs that had previously been successfully installed in this computer. It's not anything to do with what number of the Suite is. I had randomly tested an Installer for Adobe Premiere CS3, which I have never installed in this computer, and the installer loads up and runs perfectly fine. So it appears that there's something in the computer that "locks up" the programs and messes them up somehow.
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