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maryy93139171
maryy93139171
Participant
November 7, 2017
Answered

Price of photoshop elements! It is listed as 69.99 but when proceed to checkout becomes 99.99

  • November 7, 2017
  • 2 replies
  • 639 views

I recently have tried to buy photoshop elements. It is listed as 69.99 on site yet when I proceed to checkout it comes up 99.99? What is the price?

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Sorry to hear you had a frustrating experience when you tried to order Photoshop Elements.  Thanks for contacting our sales team who were able to assist.

    Kind regards

    Bev

    2 replies

    K
    Kirstie P
    Participant
    June 11, 2023

    I have the same problem.  I clicked on an Adobe ad to buy a license of Photoshop Elements for $69.99.  When that page timed out & went back to it to buy the software, the price jumped up to $99.99.  Now when I've created an account to reply to this message string, the price jumped up again to $149.99.  What a racket!  Can someone in sales @ Adobe please contact me & honor the original price as advertised?  I would greatly appreciate ethical business practices by Adobe when purchasing this software.  Thank you!

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 11, 2023

      I can't help with our problem, but I do know that Adobe will not contact you

      Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
      -click for more information about scammers https://tinyurl.com/10791730

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        November 7, 2017

        do you have a previous version (so you can purchase an upgrade)?

        if yes, $80.  if no, $100:  Adobe products: desktop, web, and mobile applications | Adobe

        maryy93139171
        maryy93139171Author
        Participant
        November 8, 2017

        This is not true it is clearly marked that it is price for first purchase! This has been so frustrating as I try to buy it and will not accept my Canadian postal code

        Sent from my iPad

        Beverley Gray
        Community Manager
        Beverley GrayCommunity ManagerCorrect answer
        Community Manager
        November 8, 2017

        Sorry to hear you had a frustrating experience when you tried to order Photoshop Elements.  Thanks for contacting our sales team who were able to assist.

        Kind regards

        Bev

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