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sincere_calmness5C46
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August 31, 2018
Answered

Probleem met activeren van adobe creative cloud

  • August 31, 2018
  • 1 reply
  • 296 views

Aan welk account is onze installatiecode gekoppeld?

This topic has been closed for replies.
Correct answer Bani Verma

Hi Ronaldv94907839,

I have reviewed your Adobe ID (email address) you have utilized to post here and found a Creative Cloud student and teacher subscription registered on your account. However, this account is suspended due to payment failure.

Kindly refer to the following help document to update billing information: Change or update your credit card and billing information in your Adobe ID account.

You may also contact our support team directly via Phone or Chat to resolve this issue: Contact Customer Care.

Let us know if this helps.

(Moving this thread to Adobe Creative Cloud​ community.)

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
August 31, 2018

Hi Ronaldv94907839,

I have reviewed your Adobe ID (email address) you have utilized to post here and found a Creative Cloud student and teacher subscription registered on your account. However, this account is suspended due to payment failure.

Kindly refer to the following help document to update billing information: Change or update your credit card and billing information in your Adobe ID account.

You may also contact our support team directly via Phone or Chat to resolve this issue: Contact Customer Care.

Let us know if this helps.

(Moving this thread to Adobe Creative Cloud​ community.)

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