Skip to main content
P
Polpanus
Participant
February 5, 2020
Question

Problem buying Photoshop Element 2020

  • February 5, 2020
  • 1 reply
  • 178 views

As a new user, I have downloaded Photoshop Elements 2020 from Microsoft Store for trial. After test using I decided to buy but Microsoft Store doesn't accept billing address out of USA. So I contacted Adobe support to ask for help. The support person suggested me to buy the software from Adobe agent in my country and gave me contact number. After communicated with the agent, it said Photoshop Elements 2020 cannot be sold without approval from Adobe and suggest me to buy subscription plan which I don't need. If I truly need Photoshop Elements 2020, I have to fill an application form and the agent will ask for approval from Adobe within a week. I backed to support person and informed this. It siad I have no choice, I have to buy subscription plan. If so, what is Photoshop Element 2020 for ?

This topic has been closed for replies.

1 reply

Tacafy大尉
Tacafy大尉
Legend
February 5, 2020

Good morning, Polpanus.
For Photoshop Elements 2020, there is no subscription plan.
If you buy directly from Adobe, you can also buy directly from the website. If you are here, no application form is required.
Perhaps you are promoting the purchase of a subscription Photography Plan.

https://www.adobe.com/products/elements-family.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices