Hi @Ecole37688520vy1s,

I looked for the case details mentioned by you. If I understood correctly, you were trying to uninstall duplicate version of Adobe Acrobat from your system. Our support team has sent you an email regarding the same. Did you check that? Are you getting the same problem?

Could you share more details?

We're here to help.

Regards,

Shivangi

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

what exactly are you trying to download?

être contacté par un technicien