Skip to main content
Participant
February 12, 2016
Question

Problem entering license key

  • February 12, 2016
  • 1 reply
  • 223 views

I have the student version of Production Premium 5.5. I have recently reinstalled my computer (Windows 7 Professional OS) and trying to install the mentioned adobe product again.

The problem lies of typing in the key code. It seems I cannot type in any alphabetical keys in but can type in numbers.

I am uncertain if the problem lies in the installer or the OS. I have a swedish keyboard and layout.

I have yet not tried any methods to resolve the issue, but I installed the suite as a trial and trying to enter the code, but no luck.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 12, 2016

your serial number is a 24 digit number consisting of 6 groups of 4 numbers, Find your Adobe product serial number quickly