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achimr19819488
Participant
October 20, 2018
Answered

Problem finish a plan LOCKED DUPLICATE

  • October 20, 2018
  • 1 reply
  • 301 views

Are there more opportunities to finish my plan without financial problems? I have tried to change my payment information without results. I'm trying to cancel my plan, but there's nowhere to go. You must contact customer service that can only be contacted in English, which I only can with google translate. I try to empty one of my cards on money and finish that way and then try to open a new account. Are there more opportunities?

DUPLICATE go to Not posible to change plan

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Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 20, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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