Skip to main content
amkucharik
amkucharik
Participant
August 2, 2014
Answered

Problem installing CS6: Please insert disk AdobeDesignWebPremium6-EnglishJapan to continue. Only have one disc.

  • August 2, 2014
  • 1 reply
  • 9182 views

I purchased Adobe Creative Suite 6 Design & Web Premium on disk.  I went to install it today and when the installation got to 2%, it stated "Please insert disk AdobeDesignWebPremium6-EnglishJapan to continue".  I only have the one disk.  Why is it asking me for another one?  I see others have the same problem, but were downloading from the website.  Someone please help me.  It would take forever for me to download, that is why I purchased the disk.  I'm desperate and behind on my work (as I was supposed to receive the disk weeks ago, and it just came to me today).

    This topic has been closed for replies.
    Correct answer kglad

    create a desktop directory and copy the disc contents to that directory.  then click setup.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 2, 2014

    create a desktop directory and copy the disc contents to that directory.  then click setup.

      amkucharik
      amkucharikAuthor
      Participant
      August 3, 2014

      Thanks, Klad!  It worked!!!

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 3, 2014

      you're welcome.

      p.s. please mark helpful/correct responses.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices