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O
Orca1
Participant
March 19, 2017
Answered

Problem Installing Elements 15

  • March 19, 2017
  • 1 reply
  • 4377 views

I just received from Amazon the disc adobe photoshop elements 15. Inserted the Disc and Auto Play.exe started to install. The following message came up.

Invalid Unicode file

.\Auto Play\main.ini

then

Error: Main_File_Version

then

Error: Product_Registry_Parent

then

Error: Product_Registry_key

What can I do to load this program?

Thanks,

Ron

    This topic has been closed for replies.
    Correct answer Orca1

    what's your os?


    kglad,

    Thank you very much for the time you spent trying to help me with this problem. Somehow this morning I was able to get it to install.  Not sure what I did different.  I wish I had more info so others who might have this problem would not be as crazy as I was in trying to resolve it.  I really appreciate your time and concern. To answer your question I run with Windows 10.

    Ron

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 19, 2017

    copy the disc files to a desktop directory and install from that directory.

    O
    Orca1Author
    Participant
    March 19, 2017

    Thanks for the help.  Not familiar how to go about this.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 19, 2017

    do you know how to use a file browser to copy files?

    if not, google: <your os> how to copy files

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