problem installing lightroom 6 adobe application manager quit unexpectedly

Question

Help! Error information below. In Yosemite for the Mac, the Lightroom 6 installer goes all the way to 99% and then completely fails with this error...

Process: PDApp [656]

Path: /Users/USER/*/PDApp.app/Contents/MacOS/PDApp

Identifier: com.adobe.PDApp

Version: 8.0.0.160 (8.0.0.160)

Code Type: X86 (Native)

Parent Process: ??? [1]

Responsible: PDApp [656]

User ID: 501

Date/Time: 2015-04-25 12:49:46.596 -0400

OS Version: Mac OS X 10.10.3 (14D136)

Report Version: 11

Anonymous UUID: C1A733E8-2BA2-61D0-7B1C-B1BBF5F07256

Time Awake Since Boot: 460 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004

VM Regions Near 0x4:

-->

__TEXT 0000000000001000-00000000000a3000 [ 648K] r-x/rwx SM=COW /Users/USER/*/Adobe Application Manager.app/Contents/MacOS/PDApp

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 adobe_oobelib.dylib 0x1172e9a6 Adobe_OOBELib_SetCallerID + 750935

1 adobe_oobelib.dylib 0x116ce1c0 Adobe_OOBELib_SetCallerID + 355697

2 P7Native.dylib 0x115e2a45 0x11537000 + 703045

3 P7Native.dylib 0x1153a3d6 0x11537000 + 13270

4 P7Native.dylib 0x1153a24d 0x11537000 + 12877

5 P7Native.dylib 0x115385e8 processMessage + 120

6 com.adobe.PDApp 0x000103dc 0x1000 + 62428

7 com.adobe.PDApp 0x00003238 0x1000 + 8760

8 com.adobe.PDApp 0x00003075 0x1000 + 8309

9 com.adobe.PDApp 0x000087f2 0x1000 + 30706

10 com.adobe.ape 0x08a28757 APEStreamWrite + 83079

11 com.adobe.ape 0x08a2f4cd APEStreamWrite + 111101

12 com.adobe.ape 0x08a318cd APEStreamWrite + 120317

13 com.adobe.ape.engine 0x0af292fe SWFLPlayer_Initialize + 350

14 com.adobe.ape.engine 0x0ab86ea5 APXGetHostAPI + 1009397

15 ??? 0x0cf5628f 0 + 217408143

16 ??? 0x10ec4c20 0 + 283921440

17 ??? 0x10ec5363 0 + 283923299

18 ??? 0x10ec56fd 0 + 283924221

19 ??? 0x10ec4cd0 0 + 283921616

20 ??? 0x11074662 0 + 285689442

21 ??? 0x11072639 0 + 285681209

22 ??? 0x110727bd 0 + 285681597

23 ??? 0x10a14cc4 0 + 279006404

24 com.adobe.ape.engine 0x0b262496 SWFLPlayer_Initialize + 3379958

25 com.adobe.ape.engine 0x0b264585 SWFLPlayer_Initialize + 3388389

26 com.adobe.ape.engine 0x0b264e00 SWFLPlayer_Initialize + 3390560

27 ??? 0x10a1d4a6 0 + 279041190

28 com.adobe.ape.engine 0x0b264cbf SWFLPlayer_Initialize + 3390239

29 ??? 0x09dfdf18 0 + 165666584

30 com.adobe.ape.engine 0x0b262496 SWFLPlayer_Initialize + 3379958

31 com.adobe.ape.engine 0x0b26384b SWFLPlayer_Initialize + 3385003

32 com.adobe.ape.engine 0x0b1bb41f SWFLPlayer_Initialize + 2695807

33 ??? 0x09dfe0e4 0 + 165667044

34 ??? 0x09dfe54b 0 + 165668171

35 ??? 0x09dfe694 0 + 165668500

36 ??? 0x09dfe8b3 0 + 165669043

37 ??? 0x10ec57e4 0 + 283924452

38 ??? 0x10ec590c 0 + 283924748

39 ??? 0x10a1ed78 0 + 279047544

40 com.adobe.ape.engine 0x0b264cbf SWFLPlayer_Initialize + 3390239

41 ??? 0x18a48e80 0 + 413437568

42 ??? 0x09dfdf18 0 + 165666584

43 com.adobe.ape.engine 0x0b262496 SWFLPlayer_Initialize + 3379958

44 com.adobe.ape.engine 0x0b26384b SWFLPlayer_Initialize + 3385003

45 com.adobe.ape.engine 0x0b1bb41f SWFLPlayer_Initialize + 2695807

46 ??? 0x09dfe0e4 0 + 165667044

47 ??? 0x09dfe54b 0 + 165668171

48 ??? 0x09dfe694 0 + 165668500

49 ??? 0x09dfe8b3 0 + 165669043

50 ??? 0x10ec57e4 0 + 283924452

51 ??? 0x10e44c08 0 + 283397128

52 ??? 0x10e4512c 0 + 283398444

53 ??? 0x184d9474 0 + 407737460

54 com.adobe.ape.engine 0x0ab78b86 APXGetHostAPI + 951254

55 com.adobe.ape.engine 0x0ab7286d APXGetHostAPI + 925885

56 com.adobe.ape.engine 0x0ab7be3d APXGetHostAPI + 964237

57 com.adobe.ape.engine 0x0ad23dd1 APXGetHostAPI + 2700833

58 ??? 0x0cf5d331 0 + 217436977

59 ??? 0x0d8e6a30 0 + 227437104

60 ??? 0x10e457bb 0 + 283400123

61 ??? 0x10e45885 0 + 283400325

62 ??? 0x10e4595d 0 + 283400541

63 ??? 0x184d94fc 0 + 407737596

64 ??? 0x1257a807 0 + 307734535

65 ??? 0x10ec528c 0 + 283923084

66 ??? 0x1257aa88 0 + 307735176

67 ??? 0x09dfdf18 0 + 165666584

68 com.adobe.ape.engine 0x0b262496 SWFLPlayer_Initialize + 3379958

69 com.adobe.ape.engine 0x0b26384b SWFLPlayer_Initialize + 3385003

70 com.adobe.ape.engine 0x0b1bb41f SWFLPlayer_Initialize + 2695807

71 ??? 0x09dfe0e4 0 + 165667044

72 ??? 0x09dfe54b 0 + 165668171

73 ??? 0x09dfe694 0 + 165668500

74 ??? 0x09dfe8b3 0 + 165669043

75 ??? 0x10c4a1df 0 + 281321951

76 ??? 0x10ec0c00 0 + 283905024

77 com.adobe.ape.engine 0x0b263964 SWFLPlayer_Initialize + 3385284

78 com.adobe.ape.engine 0x0b1bb41f SWFLPlayer_Initialize + 2695807

79 ??? 0x09e66806 0 + 166094854

80 ??? 0x09e62234 0 + 166076980

81 com.adobe.ape.engine 0x0ab78b86 APXGetHostAPI + 951254

82 com.adobe.ape.engine 0x0ab72426 APXGetHostAPI + 924790

83 com.adobe.ape.engine 0x0ab76840 APXGetHostAPI + 942224

84 com.adobe.ape.engine 0x0ab7e40e APXGetHostAPI + 973918

85 com.adobe.ape.engine 0x0afacde3 SWFLPlayer_Initialize + 539715

86 com.adobe.ape.engine 0x0ad23f9a APXGetHostAPI + 2701290

87 ??? 0x0cf5c853 0 + 217434195

88 ??? 0x0cf5c4f0 0 + 217433328

89 com.adobe.ape.engine 0x0afacffe SWFLPlayer_Initialize + 540254

90 com.adobe.ape.engine 0x0ac40974 APXGetHostAPI + 1769924

91 com.adobe.ape.engine 0x0ac40a92 APXGetHostAPI + 1770210

92 com.adobe.ape.engine 0x0abfcde0 APXGetHostAPI + 1492528

93 com.adobe.ape.engine 0x0ac3fc4a APXGetHostAPI + 1766554

94 com.adobe.ape.engine 0x0aed723b APXGetHostAPI + 4483723

95 com.adobe.ape.engine 0x0aed78b4 APXGetHostAPI + 4485380

96 com.adobe.ape.engine 0x0af2b888 SWFLPlayer_Initialize + 9960

97 com.apple.CoreFoundation 0x9650812f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15

98 com.apple.CoreFoundation 0x964f9bbd __CFRunLoopDoSources0 + 253

99 com.apple.CoreFoundation 0x964f90f2 __CFRunLoopRun + 994

100 com.apple.CoreFoundation 0x964f8aa6 CFRunLoopRunSpecific + 390

101 com.apple.CoreFoundation 0x964f890b CFRunLoopRunInMode + 123

102 com.apple.HIToolbox 0x9a3e78f8 RunCurrentEventLoopInMode + 262

103 com.apple.HIToolbox 0x9a3e7631 ReceiveNextEventCommon + 494

104 com.apple.HIToolbox 0x9a3e742c _BlockUntilNextEventMatchingListInModeWithFilter + 99

105 com.apple.AppKit 0x94a16721 _DPSNextEvent + 742

106 com.apple.AppKit 0x94a15dc5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 350

107 com.apple.AppKit 0x94a0a77c -[NSApplication run] + 907

108 com.apple.AppKit 0x9497fbc0 NSApplicationMain + 2082

109 com.adobe.PDApp 0x000065b4 0x1000 + 21940

110 com.adobe.PDApp 0x00002355 0x1000 + 4949

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x90dd08ce kevent64 + 10

1 libdispatch.dylib 0x9be5f73f _dispatch_mgr_invoke + 245

2 libdispatch.dylib 0x9be5f3a2 _dispatch_mgr_thread + 52

Thread 2:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 3:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 4:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 5:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 6:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 7:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 8:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 9:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80ca4a _pthread_cond_wait + 726

2 libsystem_pthread.dylib 0x9a8101c0 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x0ad1389f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x0aaa4d9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 10:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80cabe _pthread_cond_wait + 842

2 libsystem_pthread.dylib 0x9a80cce1 pthread_cond_timedwait_relative_np + 47

3 com.adobe.ape.engine 0x0ad13867 APXGetHostAPI + 2633911

4 com.adobe.ape.engine 0x0ad2ca5e APXGetHostAPI + 2736814

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 11:

0 libsystem_kernel.dylib 0x90dcf512 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9a80cabe _pthread_cond_wait + 842

2 libsystem_pthread.dylib 0x9a80cce1 pthread_cond_timedwait_relative_np + 47

3 com.adobe.ape.engine 0x0ad13867 APXGetHostAPI + 2633911

4 com.adobe.ape.engine 0x0aea2028 APXGetHostAPI + 4266104

5 com.adobe.ape.engine 0x0ad1398e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x0ad139f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x0ad13b16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

9 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

10 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 12:

0 libsystem_kernel.dylib 0x90dc99ce mach_msg_trap + 10

1 libsystem_kernel.dylib 0x90dc8a70 mach_msg + 68

2 com.apple.CoreFoundation 0x964f9ef6 __CFRunLoopServiceMachPort + 214

3 com.apple.CoreFoundation 0x964f9309 __CFRunLoopRun + 1529

4 com.apple.CoreFoundation 0x964f8aa6 CFRunLoopRunSpecific + 390

5 com.apple.CoreFoundation 0x964f890b CFRunLoopRunInMode + 123

6 com.apple.AppKit 0x94ae5ea0 _NSEventThread + 283

7 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

8 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

9 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 13:

0 libsystem_kernel.dylib 0x90dcf8f6 __semwait_signal + 10

1 libsystem_c.dylib 0x90086c06 nanosleep$UNIX2003 + 218

2 libsystem_c.dylib 0x90086ab2 usleep$UNIX2003 + 60

3 com.adobe.PDApp 0x0003d3df 0x1000 + 246751

4 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

5 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

6 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 14:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x90dc99ce mach_msg_trap + 10

1 libsystem_kernel.dylib 0x90dc8a70 mach_msg + 68

2 com.apple.CoreFoundation 0x964f9ef6 __CFRunLoopServiceMachPort + 214

3 com.apple.CoreFoundation 0x964f9309 __CFRunLoopRun + 1529

4 com.apple.CoreFoundation 0x964f8aa6 CFRunLoopRunSpecific + 390

5 com.apple.CoreFoundation 0x964f890b CFRunLoopRunInMode + 123

6 com.apple.CFNetwork 0x95d68bdf +[NSURLConnection(Loader) _resourceLoadLoop:] + 717

7 com.apple.Foundation 0x971aeaed -[NSThread main] + 45

8 com.apple.Foundation 0x971ae896 __NSThread__main__ + 1538

9 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

10 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

11 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 15:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x90dcf84e __select + 10

1 com.apple.CoreFoundation 0x96549b3a __CFSocketManager + 906

2 libsystem_pthread.dylib 0x9a80be13 _pthread_body + 138

3 libsystem_pthread.dylib 0x9a80bd89 _pthread_start + 162

4 libsystem_pthread.dylib 0x9a809e52 thread_start + 34

Thread 16:

0 libsystem_kernel.dylib 0x90dcfe6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9a80c2b1 _pthread_wqthread + 939

2 libsystem_pthread.dylib 0x9a809e2e start_wqthread + 30

Thread 17:

0 libsystem_kernel.dylib 0x90dcfe6a __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9a80c2b1 _pthread_wqthread + 939

2 libsystem_pthread.dylib 0x9a809e2e start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x02b43f70 ecx: 0x02b44e70 edx: 0x0008b550

edi: 0x118f4938 esi: 0xbfffb640 ebp: 0xbfffb808 esp: 0xbfffb5f0

ss: 0x00000023 efl: 0x00010282 eip: 0x1172e9a6 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x00000004

Logical CPU: 6

Error Code: 0x00000004

Trap Number: 14

Binary Images:

0x1000 - 0xa2feb +com.adobe.PDApp (8.0.0.160 - 8.0.0.160) <45FF831B-49C9-388E-A68D-BB6CDB09D008> /Users/USER/*/PDApp.app/Contents/MacOS/PDApp

0xb4000 - 0xbbffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

0x6e3b000 - 0x6ee6ff7 com.apple.PDFKit (3.1 - 3.1) <8CFD7591-E251-3111-8816-DDD07BE4FEDC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

0x6f37000 - 0x6f68ffb com.apple.securityinterface (10.0 - 55058) <95726911-E181-3115-8451-EE1FA35A2937> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface

0x6f87000 - 0x6f87fff com.apple.quartzframework (1.5 - 1.5) <1AE25E65-02FC-35B5-A1C8-734EC12DA3C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x6f8a000 - 0x6f8dfff com.apple.AppleSystemInfo (3.1.5 - 3.1.5) <D9A10615-D6FA-3861-8094-6D97EB009D08> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo

0x6f93000 - 0x6f9dfff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

0x7ece000 - 0x7f1bfff com.apple.CloudDocs (1.0 - 321.6) <EF208D9F-9E6C-3FF9-AC82-3C2B4EBFAB89> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs

0x7f4d000 - 0x8068fef +AdobePIM.dylib (8.0.0.160 - 8.0.0.160) <38C7CE8F-F569-3C52-861F-A28C156BB7FE> /Users/USER/*/AdobePIM.dylib

0x807d000 - 0x80feff7 com.apple.xquery (1.3.1 - 30) <6B4EF9B6-DF7B-3A1A-8C60-2419453F0BFE> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

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0x9a812000 - 0x9a81bffb com.apple.CommonAuth (4.0 - 2.0) <FFE760A3-FEF7-3009-92E8-893ABB3BC91A> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

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0x9a8ea000 - 0x9aa18ff7 com.apple.coreui (2.1 - 308.6) <908A9C21-7AE9-3480-A858-2E4D928F661D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x9aa19000 - 0x9aa1dffb libGIF.dylib (1237) <F831EEB0-3193-32A7-914D-F77C7D5027E3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x9aa1e000 - 0x9aa44ff7 com.apple.IconServices (47.1 - 47.1) <9C537499-B375-3F84-BF4A-EEF757FC26A9> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices

0x9aa45000 - 0x9aa77ffb com.apple.GSS (4.0 - 2.0) <2E9B0C48-962E-3CAB-ABCE-0A16CFCEF53E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x9aa78000 - 0x9ab68ff3 com.apple.DiskImagesFramework (10.10.1 - 396) <25716B90-E152-3666-92BB-FE543AEB6FA9> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x9ab69000 - 0x9aba5ff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x9abbc000 - 0x9abbefff com.apple.loginsupport (1.0 - 1) <BA8EEAD0-8E97-3219-949B-50AE67F8869E> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport

0x9abbf000 - 0x9abc2fff libpam.2.dylib (20) <E2F34522-448A-3392-BC1D-6625BEB612B9> /usr/lib/libpam.2.dylib

0x9abc3000 - 0x9ad4bff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <CA1E6D99-F534-3D3B-9AA5-038E171AD0A9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9ad4c000 - 0x9ada0fff com.apple.HIServices (1.22 - 522.1) <E46DFA95-A419-32CD-AD1F-C5839F9CF923> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices

0x9ada1000 - 0x9ada2fff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent

0x9ada3000 - 0x9adf8ff7 com.apple.htmlrendering (77 - 1.1.4) <B85A63B9-C9DD-3ECC-B5DC-E12533C7FDF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering

0x9adf9000 - 0x9ae70ff7 com.apple.CoreUtils (1.1 - 110.1) <1667BF42-48D3-3B3D-A9CF-0868178DD2EB> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils

0x9ae71000 - 0x9ae7cff7 com.apple.NetAuth (5.2 - 5.2) <3E650FB0-5EB5-3807-8B71-8FAF64D6A0FC> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x9ae7d000 - 0x9ae81fff libCoreVMClient.dylib (79.1) <3DB52AB1-D41E-3AC9-A355-1B6DCEDB4DFD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x9ae82000 - 0x9aed7ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <2AF304F7-5DA4-3035-9E15-070F16700789> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x9aed8000 - 0x9aee1fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib

0x9aee2000 - 0x9aef9fff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib

0x9aefa000 - 0x9af19ffb libresolv.9.dylib (57) <C2C3810A-A45E-3375-B41D-6E1BECE1BA3C> /usr/lib/libresolv.9.dylib

0x9af1a000 - 0x9b1092ef libobjc.A.dylib (647) <7648C174-3098-3B26-AD20-490DBFFD5D4C> /usr/lib/libobjc.A.dylib

0x9b421000 - 0x9b497fff com.apple.securityfoundation (6.0 - 55126) <2DB5BDF8-FB04-317B-9A7F-9AC8733947BF> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

0x9b498000 - 0x9b4a1fff libGFXShared.dylib (11.1.2) <C67D9D93-6172-3AD6-BBB2-A18C9EC94570> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x9b4a3000 - 0x9b4e2fff com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices

0x9b4e3000 - 0x9b536fff com.apple.CoreMediaIO (601.0 - 4760) <A3BA21A9-5841-3C98-BBE8-A945020745DF> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO

0x9b537000 - 0x9b544ff3 com.apple.ProtocolBuffer (1 - 228.0.1) <B61B9562-CBDE-34E5-B19E-291A1D95D782> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer

0x9b545000 - 0x9b547fff com.apple.securityhi (9.0 - 55006) <B87325C7-1F87-3D3C-874C-9DF59C8EBE1E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

0x9b548000 - 0x9b93ffff com.apple.CoreGraphics (1.600.0 - 779.11) <C335E1BE-B524-3EE8-969F-329BE9739CC4> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x9b940000 - 0x9b940fff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x9b941000 - 0x9b95efff libCRFSuite.dylib (34) <781A92EF-410E-39B2-953D-FEE12748D834> /usr/lib/libCRFSuite.dylib

0x9b95f000 - 0x9b96dff7 com.apple.SpeechRecognitionCore (2.1.2 - 2.1.2) <CDD0CAA1-DF2E-3FE1-AEE4-4C0823E6FD5C> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore

0x9b96e000 - 0x9bda9feb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage

0x9bdaa000 - 0x9bdd0ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib

0x9bdd1000 - 0x9be1fff7 libcurl.4.dylib (83.1.2) <50E14C55-B150-39E1-BA2C-B0658D38E580> /usr/lib/libcurl.4.dylib

0x9be20000 - 0x9be5afff com.apple.LDAPFramework (2.4.28 - 194.5) <E3E6B657-AA4C-3D9D-8EB2-ACAC1B62DDDE> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x9be5b000 - 0x9be82fff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib

0x9be83000 - 0x9bedefff com.apple.LanguageModeling (1.0 - 1) <9B39E059-F48E-31AF-B1B3-B0872F362627> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling

0x9bedf000 - 0x9bff5fff com.apple.CoreText (352.0 - 454.6) <5F236E10-C911-3AAF-8BA6-2F0F68A87443> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x9bff6000 - 0x9bffffff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x9c000000 - 0x9c026ff3 libxpc.dylib (559.20.9) <15931AC6-7282-332D-9A44-6CFF84AC63AF> /usr/lib/system/libxpc.dylib

0x9c027000 - 0x9c050fff libRIP.A.dylib (779.11) <4BD501EF-1671-3165-BD7A-CF227F4BD690> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x9c051000 - 0x9c2e8fff com.apple.CoreData (111 - 526.3) <93295B9D-6C48-3919-8B9C-A4291D3522CE> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x9c2ed000 - 0x9c300fff com.apple.CoreBluetooth (1.0 - 1) <153F2DDE-CCCF-3C63-AF70-2EA306DACDCD> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x9c301000 - 0x9c306fff com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x9c307000 - 0x9c320fff com.apple.Kerberos (3.0 - 1) <92735F11-CF1C-3FA6-8682-9A30AC9E2651> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x9c321000 - 0x9c34bfff libxslt.1.dylib (13) <0F55B64A-6C55-304E-ACE0-B531027AA066> /usr/lib/libxslt.1.dylib

0x9c34c000 - 0x9c35cfff libGL.dylib (11.1.2) <44DD250B-CB98-3FD1-BF5B-6AD85A68BF9A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x9c35d000 - 0x9c35fff3 com.apple.EFILogin (2.0 - 2) <00F6D57F-5B4F-373E-BBFF-D19E1E7F87E6> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin

0x9c360000 - 0x9c3b1fff libcups.2.dylib (408.2) <425E4328-ECA1-31EE-B2C4-0D67FB8848BE> /usr/lib/libcups.2.dylib

0x9c3b2000 - 0x9c40dffb libTIFF.dylib (1237) <CEE13162-B2D3-3AA6-82A7-AA1A02E424DF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x9c40e000 - 0x9c46bff7 com.apple.print.framework.PrintCore (10.3 - 451.1) <86895179-C54B-3D8A-B515-92DFA6315FC9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9c46c000 - 0x9c46efff libsystem_sandbox.dylib (358.20.5) <FA3A0729-6839-38AC-B365-5E89A125F091> /usr/lib/system/libsystem_sandbox.dylib

0xba900000 - 0xba91dfff libJapaneseConverter.dylib (64) <7265FE24-923E-3CF7-92D6-DB6EFB9E8379> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0xbab00000 - 0xbab22fff libKoreanConverter.dylib (64) <4161A7A7-3876-3261-A409-EC0EA49B3FF8> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 654

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=230.3M resident=98.4M(43%) swapped_out_or_unallocated=131.9M(57%)

Writable regions: Total=216.1M written=31.2M(14%) resident=86.2M(40%) swapped_out=0K(0%) unallocated=129.9M(60%)

REGION TYPE VIRTUAL

=========== =======

ATS (font support) 32.0M

Activity Tracing 2048K

CG backing stores 1748K

CG image 12K

CG shared images 272K

CoreUI image data 68K

IOKit 4K

JS JIT generated code 36K

JS VM register file 2080K

Kernel Alloc Once 4K

MALLOC 99.4M

MALLOC (admin) 48K

Memory Tag 240 42.9M

Memory Tag 242 12K

Memory Tag 249 156K

OpenCL 16K

Stack 72.2M

VM_ALLOCATE 25.2M

VM_ALLOCATE (reserved) 132K reserved VM address space (unallocated)

__DATA 10.8M

__IMAGE 528K

__LINKEDIT 48.2M

__OBJC 3540K

__TEXT 182.1M

__UNICODE 552K

mapped file 195.4M

shared memory 4K

=========== =======

TOTAL 719.2M

TOTAL, minus reserved VM space 719.1M

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 14 GB, SMC 1.25f4

Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

Memory Module: DIMM Riser B/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -

Memory Module: DIMM Riser B/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -

Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -

Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0D9B, -

Memory Module: DIMM Riser B/DIMM 3, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553850423942442D324320

Memory Module: DIMM Riser B/DIMM 4, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553850423942442D324320

Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

Network Service: Ethernet 1, Ethernet, en0

PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1

PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1

PCI Card: Intensity Pro, Video, Slot-2

PCI Card: pci1033,35, USB Open Host Controller, Slot-4@6,0,0

PCI Card: pci1033,35, USB Open Host Controller, Slot-4@6,0,1

PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-4@6,0,2

PCI Card: pci1033,35, USB Open Host Controller, Slot-3@8,1,0

PCI Card: pci1033,35, USB Open Host Controller, Slot-3@8,1,1

PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@8,1,2

PCI Card: pci104c,8025, IEEE 1394 Open HCI, Slot-3@8,2,0

Serial ATA Device: Samsung SSD 850 EVO 500GB, 500.11 GB

Serial ATA Device: ST3000DM001-1CH166, 3 TB

Serial ATA Device: HL-DT-ST BD-RE WH12LS30

Parallel ATA Device: PIONEER DVD-RW DVR-112D

USB Device: M-16DX

USB Device: USB2.0 Hub

USB Device: Back-UPS NS1080G FW:914.L2 .D USB FW:L2

USB Device: iPhone

USB Device: USB Receiver

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: USB2.0 Hub

USB Device: PCR

USB Device: UB623X

USB Device: Miscellaneous Device

USB Device: External HDD

USB Device: Backup+ Desk

USB Device: Composite Device

USB Device: Bluetooth USB Host Controller

FireWire Device: built-in_hub, Up to 800 Mb/sec

FireWire Device: FW 410, M-AUDIO, Up to 400 Mb/sec

Thunderbolt Bus:

Atul_Saini · Answer

Hi Terry,Kindly try the steps mentioned below to get Adobe Application Manager up and running.Remove Application manger: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.htmlDownload and Install the latest version of Adobe Application Manager from the below link : Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774Check the following link for reference:Application manager quit unexpectedlyThanks,Atul Saini

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