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Participant
March 5, 2013
Answered

Problem Installing/Opening Edge Animate

  • March 5, 2013
  • 1 reply
  • 825 views

I've installed this app and keep getting an error:

I've tried uninstalling and reinstalling with no luck. I'm also on a 64 bit Windows Vista if that makes a difference. This is the only app that doesn't work. Help?

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

It is likely the fact that you are running Windows Vista which is causing your current difficulties.  You can reference the system requirements for Edge Animate at http://html.adobe.com/edge/animate/tech-specs.html.  Only Windows 7 and Windows 8 are listed as being supported.  I would recommend you first upgrade to one of these operating systems and see if your current difficulties persist.

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
March 5, 2013

It is likely the fact that you are running Windows Vista which is causing your current difficulties.  You can reference the system requirements for Edge Animate at http://html.adobe.com/edge/animate/tech-specs.html.  Only Windows 7 and Windows 8 are listed as being supported.  I would recommend you first upgrade to one of these operating systems and see if your current difficulties persist.

Participant
March 5, 2013

That's good to know, although an upgrade to either one of those isn't going to happen any time soon. Thanks for the response!