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October 24, 2014
Question

Problem Installing Photoshop CS3

  • October 24, 2014
  • 1 reply
  • 184 views

Just loaded down Photoshop Adobe CS3 once I tried to run the setup I got the message that the installlation had failed and to contact support, no further comments given Can anybody help please

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    1 reply

    Jeffrey_A_Wright
    Legend
    October 24, 2014

    Wogelin do you receive any specific error messages?  What operating system are you using?

    October 25, 2014

    Sorry for the late reply. I am running window XP and the message (german) which I received said that setup can't use the installation services and that I had to refer to Adobe. Tired to copy the orginal answer from the pop-up but I failed. But the message contains just about what I wrote.

    Thanks for your help

    Wolfgang

    Jeffrey_A_Wright
    Legend
    October 27, 2014

    Wolfgang I would recommend reviewing the installation log files to determine the cause of the failure.  You can find details on how to locate and interpret the installation log files at Troubleshoot installation with install logs | CS3, CS4.  You are welcome to post any specific error you discover to this discussion.