Problem installing trial version of Adobe Photoshop Elements 13

Forum|Forum|11 years ago
March 27, 2015
1 reply
611 views

I am trying to install trial version of Adobe Photoshop Elements 13, I have downloaded it several times, I have the software specified in list for requirements needed, I have 693 GB of free space, have administration writes, but each time at the end of installation I get the following message. ' A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder, which is Desktop. What could be my problem?

mariabirdwing

This topic has been closed for replies.

kglad

Community Expert

what os?

what file(s) (names and extensions) did you download and what file sizes are shown on your hd?

M

mariah81088210Author

Participant

http://trials3.adobe.com/AdobeProducts/PSE/13_0_esd/win64/PhotoshopElements_13_Trial_LS25_win64.exe

OS - Quick Time - WinZip - Microsoft DirectX 9

Files in Download Folder

PhotoshopElements_13_Trial_LS25_win64 Size 1,654,354 KB

PhotoshopElements_13_LS25_win64 Size 1,652,848 KB

Adobe Photoshop Elements 13-AKarmaiDLM Size 10,230 KB

File Folder in Desktop where they were Run - Clicked on Properties of the following folder

Adobe Photoshop Elements 13

Size 113 MB (119,388,208 bytes) - Size on Disk113MB (119,414,784 bytes)

156 files, 65 Folders

kglad

Community Expert

create a new folder on your desktop.

download files 1 of 2 and 2 of 2 from the pse13 link below and double click the exe.

Downloadable installation files available:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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