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M
M.335045509np3
Participant
November 9, 2023
Answered

Problem mein (altes) Photoshop CS5 extended funktioniert nicht mehr !

  • November 9, 2023
  • 2 replies
  • 557 views

Hallo Adobe Photoshop , Ich habe einen Problem mein (altes) Photoshop CS5 extended funktioniert nicht mehr ( hatte es schon länger nicht mehr benützt !), es kam die Aufforderung Codenummer eingeben , alte CD ist noch vorhanden mit 22 . Buchstaben - Zahlen ! erster Block : 5 Buchstaben und eine Zahl, dann jeweils Blöcke mit je 4 Zahlen. Wann wir das CS5 das erstemal Installiert hatten , weiß Ich nicht mehr . Bitte um ihre Hilfe.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Your 22 digit number might be a redemption code, which is used only once to get a serial number.

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    November 9, 2023

    Your 22 digit number might be a redemption code, which is used only once to get a serial number.

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 9, 2023

    you need your 24 digit (6 groups of 4 numbers) serial number.

     

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    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    M
    M.335045509np3Author
    Participant
    November 9, 2023

    Ok, now how do I get from Adobe!! instead of the old 22 digit - 24 digit serial number`s. Thanks for your answer .

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 9, 2023

    nothing's changed. you needed the 24 digit number when you activated your cs5.

     

    if you purchased from or registered with adobe, it's sill listed with your account, https://account.adobe.com

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