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pinktopdesign
Participant
January 20, 2015
Question

Problem moving CS5 to new computer

  • January 20, 2015
  • 1 reply
  • 280 views

I am trying to move my CS5 to my new laptop. The original media was on discs, and the new computer does not have a disc drive. I downloaded the direct download from the Adobe site, but it does not accept the original serial number. Does this have anything to do with it being an Education Edition? Any advice would be greatly appreciated!

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    1 reply

    R
    Ria24521956ltik
    Participant
    May 19, 2022

    I have the same problem. Tried to redownload but my account is no longer recognised. Did you get it resolved?

     

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 19, 2022

    >have the same problem

     

    So you have the Education version on disc and your new computer does not have a DVD drive?

     

    Buy a USB external DVD drive for under $30

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