Skip to main content
Participant
February 17, 2012
Question

Problem using/upgrading camera raw

  • February 17, 2012
  • 1 reply
  • 1126 views

I have Windows 7/64 bit. When I first installed Photoshop CS5, I immediately upgraded Camera Raw. Later, after opening Bridge from Photoshop, I found I could not get Bridge to open a file in Camera Raw. I knew that Raw was working because I had previously opened an Adobe lesson file using it. When I attempted to open one of my files I received an error message: "Bridge's parent application is not active". I have since learned that Bridge will only open a file in Raw, if Bridge is initiated from the 32bit version of Photoshop (or if the 32bit version of Photoshop is open). OK, I thought I'd solved the problem, ie open both the 32bit and 64bit versions of photoshop and then access to Raw is fine. However, I then decided to upgrade Camera Raw in the 32bit version of Photoshop. When I then attempted to open what I thought was the 32bit version, I got the 64bit version instead and, of course, lost the access to Raw.

I've only learned this after uninstalling and re-installing several times. I'm now not willing to upgrade Camera Raw for fear of losing access to it again. This is not a very satisfactory situation.

Does anyone understand what is going on, and whether there is a work-around?

Thanks

Grahame M

    This topic has been closed for replies.

    1 reply

    Mylenium
    Legend
    February 17, 2012

    There's nothing wrong here. You only all too quickly updated it. You need to run PS at least once, and open an image via ACR (the one that it installs by default), so it configures itself. Once that has happened, updates should go smoothly without all the higgledy-piggledy. For more specific guidance ask in the ACR and Photoshop forums.

    Mylenium

    Grahame_MAuthor
    Participant
    February 17, 2012

    OK. Thankyou. I'll let you know how I go.