problem with a subscription to the creative cloud. The money was debited from the card, but the subscription information did not appear in the account. in the creative cloud program offers to buy a subscription and only a demo version is available.
Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices