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AlPA80
AlPA80
Participant
April 19, 2022
Question

Problem with Adobe applications updates

  • April 19, 2022
  • 1 reply
  • 357 views

Updates are not displayed in the Creative Cloud app. I do not get any kind of error. However, if I uninstall any Adobe application and then reinstall it, the latest version is installed. So I have to do this periodically with all the apps installed. I have tried all the solutions proposed by Adobe but have not been able to solve them. I use a late 2014 iMac with BigSur 11.6.5. How can I solve this?

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    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    April 19, 2022

    Please take a look here:

    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

    https://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      AlPA80
      AlPA80Author
      Participant
      April 19, 2022

      Thank you very much for your reply.
      Unfortunately, I have already tried all these solutions but nothing worked. Up until a few months ago, everything worked normally. I don't understand what's happened.

        Jeffrey_A_Wright
        Community Manager
        Jeffrey_A_WrightCommunity Manager
        Community Manager
        April 19, 2022

        Aipa80, did you encounter any errors while trying the solutions offered by Axel?  To avoid anyone suggesting you duplicate any of the other troubleshooting steps you have implemented can you either post the steps you have already implemented, the results, and any errors, Aipa80?

         

        Please also be aware that most current Adobe applications included with a Creative Cloud membership will not function well on a 2014 iMac.  You can find the minimum system requirements linked at https://helpx.adobe.com/creative-cloud/system-requirements.html.  Please verify the iMac meets the requirements for any updates you are trying to apply.

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