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Participant
July 9, 2019
Question

Problem with downloading my invoice

  • July 9, 2019
  • 1 reply
  • 319 views

Hi all!

At my https://team.accounts.adobe.com i'm trying to download / print my last invoice.

Plan & Products -> Show my orders -> and there is my last invoice

When i hit print icon, new windows is oppening and nothing is going on. The windows i blank, nothing is dowloading. The same situation in different browsers.

HOW CAN I GET MY INVOICE ???

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1 reply

Ned Murphy
Legend
July 9, 2019

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership