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D
diegoarias
Participant
June 4, 2020
Question

Problem with education account NYU

  • June 4, 2020
  • 4 replies
  • 906 views

Hey,

 

I hope you guys are keeping well. I made my portfolio on what I thought was my educational account (my email @5568912.edu) but apparently I had to sign into the adobe creative suite another way (using MFA through the NYU suite). I can''t figure out a way of contacting adobe to know whether they can help me migrate the site from my personal account to my NYU account. Any insight?

 

Cheers

    This topic has been closed for replies.

    4 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 25, 2020

    If you haven't already, you must submit a request directly to Adobe Portfolio Team.

    Regular Adobe support agents don't know anything about Portfolio or Behance.

     

     

    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 4, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 4, 2020

    Try this:

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices