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Participant
June 26, 2018
Answered

problem with install photoshop cc 2018

  • June 26, 2018
  • 2 replies
  • 3554 views

Hello

I have problem with install Photoshop 2018 in win 7

when I start for install tell me your creative cloud is not compatible with the installer and etc etc. then give me error 188 when I open more info say my creative cloud ver is 4.3 and I must download ver 4.4 so I went to adobe help and follow all stuff and my creative cloud with orders update and have last ver visual c ++ too but I still not allowed me to start download just say your create cloud etc etc

I installed after effect 2018 but photoshop not allowed me

what I must to do?

ty

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi there,

We're sorry to hear about this, as you're not able to install the app, please download the latest version of the Creative Cloud desktop app from here and let us know how it goes: https://creative.adobe.com/products/creative-cloud

Regards,

Sahil

2 replies

train_meAuthor
Participant
June 27, 2018

Problem solved

I reinstalled Windows 7
installed Photoshop and then Effect and ready to work.
Thank you

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
June 26, 2018

Hi there,

We're sorry to hear about this, as you're not able to install the app, please download the latest version of the Creative Cloud desktop app from here and let us know how it goes: https://creative.adobe.com/products/creative-cloud

Regards,

Sahil

train_meAuthor
Participant
June 27, 2018

my creative cloud was latest Version 4.5.0.331 just update last night but now again first removed with adobe cleaner tool and after that download again

now u see the Vr  but again error for creative cloud version 4.3 etc etc etc 188

I can open after effect and using it but cant install photoshop