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December 16, 2011
Question

Problem with Installing Trial of Flash CS5.5

  • December 16, 2011
  • 1 reply
  • 3517 views

I'm trying to install the trial version of Flash CS5.5.  I have downloaded it with the Adobe Downloader without problems.  However, when I try to install the program, it gives me an error.  I am able to select the "trial" radio button and can accept the user agreement.  When it tries to install, it gives me the following error message: "The Setup encountered an error(-1) during install. Please restart the machine and try again."  I have restarted and tried to install the software several times without success. 

Thanks in advance for any suggestions.

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1 reply

Jeffrey_A_Wright
Legend
December 16, 2011

DancingCavy9 which operating system are you using?

December 16, 2011

Windows 7.

Jeffrey_A_Wright
Legend
December 16, 2011

DancingCavy9 I would recommend staring with the steps listed in General installation troubleshooting | CS5 and CS5.5 products.  Please feel free to respond to this thread if you have any questions regarding the steps listed within the document.