Problem with password only for the app

Forum|Forum|9 years ago
January 2, 2017
3 replies
650 views

I cant open the App properly, doensnt work the password! but for my account web work....how can i solve the problem?

thanks

Creative Cloud

This topic has been closed for replies.

Correct answer Ned Murphy

Adobe appls do not require passwords. Can you explain a little more of what you are encountering? Usually, password issues involve the system security, not the Adobe software.

B

Bharati26260574wc8z

Participant

I open the app but don't work for password

kglad

Community Expert

@Bharati26260574wc8z,

are you using your apple password?

B

Bharati26260574wc8z

Participant

No

Ned Murphy

Legend

You're welcome (?)

Ned MurphyCorrect answer

Legend

Adobe appls do not require passwords. Can you explain a little more of what you are encountering? Usually, password issues involve the system security, not the Adobe software.

serenab51200358Author

Participating Frequently

OMG im so stupid! you are right!!!

the problem was thati i installed the creative cloud and use just photoshop, after 7 days i would try another app but when i was pressing "install" appear a windows to ask me the password for the account.... and i was trying with the adobe ID but was the windows from the mac security.

OMG i spent all the morning trying to change password and other things!!!!!

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