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March 24, 2013
Question

problem with programs

  • March 24, 2013
  • 1 reply
  • 330 views

hi, i just downloaded and installed my cs6, and am having problems running the programs. when i try to open photoshop it says it has encountered problems and asks to send an error report, and illustrator says it did not initiate correctly??????

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    1 reply

    pwillener
    Legend
    March 24, 2013

    What is your operating system & version?

    March 24, 2013

    windows xp

    Mylenium
    Legend
    March 24, 2013

    Read the tech Specs on the product pages. All CS6 programs require service pack 3 on Win XP and well, to state the obvious: You don't seem to have it and the programs don't launch for that reason.

    Mylenium