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M
Mumblar
Participant
March 8, 2013
Answered

problem with reader XI with my cloud membership

  • March 8, 2013
  • 1 reply
  • 474 views

i have paid for my cloud membership, i have update to reader XI and have logged in with my adobe user acct. i do not ave the option to license, and it still will not allow me to alter , export pdf's or upload/alter pdf's unless i pay for an aditional subscription.  is there a reason i need an adition subscription?

    This topic has been closed for replies.
    Correct answer pwillener

    Adobe Reader uses the CreatePDF and ExportPDF online services, for which you have to pay a subscription fee.

    Use Acrobat Pro for these functions; you have already paid for these with your Cloud membership.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 8, 2013

    You will want to uninstall Adobe Reader and install Adobe Acrobat XI Professional from the Adobe Application Manager.  You can find details on how to accomplish this at http://forums.adobe.com/message/4396277#4396277?tstart=0.

    M
    MumblarAuthor
    Participant
    March 9, 2013

    well, i had already upgraded to reader XI, but when i try to export or anything like that it say i need to pay 89.99 anual subscription to be able to do any of that

    pwillener
    pwillenerCorrect answer
    Legend
    March 9, 2013

    Adobe Reader uses the CreatePDF and ExportPDF online services, for which you have to pay a subscription fee.

    Use Acrobat Pro for these functions; you have already paid for these with your Cloud membership.

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