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dariusq17704331
Participant
January 8, 2016
Answered

Problem with the installation of after-effect

  • January 8, 2016
  • 2 replies
  • 266 views

Hello, I wanted to install one trial version of after-effect cs6 and cc but during the installation: the setup posts me " failure of the installation " and in the summary of the error it is written - 1 fatal to error ( s ), 0 to error ( s )  FATAL: Payload ' Photoshop Camera Raw 7 9.0.0.60 {removed} ' information not found in Media_db. "  What is that somebody can use thank you in advance and I hopes to have been rather clear.

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This topic has been closed for replies.
Correct answer Atul_Saini

Do you see any exit code in summary of that message? We would request you to Troubleshoot Adobe Creative Suite install issues with log files

2 replies

Atul_Saini
Atul_SainiCorrect answer
Legend
January 14, 2016

Do you see any exit code in summary of that message? We would request you to Troubleshoot Adobe Creative Suite install issues with log files

Pattie-F
Pattie-F
Legend
January 8, 2016

I am moving this post to the Downloading, Installing, Setting Up forum

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