Skip to main content
sergio_-_ict_technician
Participant
February 13, 2020
Question

problema con las licencias de abode creative cloud

  • February 13, 2020
  • 1 reply
  • 387 views

hemos comprado 25 licencias para ADOBE CREATIVE CLOUD y, al abrir CREATIVE CLOUD DESKTOP, me aparfecen muchos de los programas para comprar o en versión de prueba y otros muchos me aparecen que no son compatibles.

 

Se supone que las licencias que hemos comprado son para poder usar todos los programas.

This topic has been closed for replies.

1 reply

Adobe Employee
February 13, 2020

Hi Sergio,

This link might help with the programs in trial mode:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Did you buy the 25 licences directly from Adobe? If so, you should have an account manager who could take a look at your issue. Otherwise you will have to contact technical support (chat icon is in the bottom right corner):

 http://helpx.adobe.com/x-productkb/global/service-ccm.html