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C
Càstor Troy
Participant
June 17, 2021
Question

Problema - Descarga de Versiones Anteriores

  • June 17, 2021
  • 1 reply
  • 1042 views

Hola, tengo un problema con la descarga de las aplicaciones Adobe. Ante un problema con mi ordenador me ví obligado a restaurar todo a su estado de fabrica. Cuando vuelvo a instalar Windows y todas sus actualizaciones me doy cuenta que ya no puedo volver a instalar las aplicaciones Adobe("Actualización necesaria. Si quieres instalar Photoshop tendrás que actualizar el sistema.").

Ayer mismo estaba usando Photoshop e Illustrator Con el mismo Sistema Operativo sin problemas.

No encuentro ninguna opcion en el Creative Cloud, tampoco en la seccion de soporte.

Alguien sabe como hacer para descargar las versiones anteriores? Sigo pagando por el servicio...

Tengo Windows 8.1, entiendo que no es el útlimo pero tampoco es tan viejo.
Gracias!

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 17, 2021

Sorry, current programs require Windows 10

https://helpx.adobe.com/creative-cloud/system-requirements.html
-Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information
-Win8 is also no longer supported https://support.microsoft.com/en-us/help/4580358/windows-8-1-update

C
Càstor TroyAuthor
Participant
June 17, 2021

Thanks for your reply. But, how is possible that just yesterday i was using my programs and today are no longer supported? I mean, i´m working with them, im paying for them but in 24 hours not any more... How can i continue my work? What should i say to my coustomers? I´m from Argentina, i can´t just blink and make appear a brand new Computer. I just wanna download same software of yesterday an continue working as i payed... I think it would be not fair if i can´t download them with out previouse advise.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 17, 2021

You would have been using old programs that worked with Win8.1 but NEW programs do not

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or hard drive, or write to a DVD

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