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GabrielRevo
Participant
May 27, 2022
Question

Problemas com o programa creative cloud

  • May 27, 2022
  • 1 reply
  • 154 views

meu creative cloud depois de uns dias sumiu os programas e com isso eles ficaram com diversos problemas e fechando sozinho, agora está ainda pior. nem o programa da creative cloud está abrindo. e desta forma eu nao consigo desinstalar ele e conseguir tirar os demais programas.

 

já pago o pacote anual a 3 meses e está pior do que quando eu usava de forma ilegal -.-

espero poder solucionar esses problemas.

 

por favor quem souber como solucionar esses problemas. Me ajude. Agradeço desde já.

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 27, 2022

    GabrielRevo, do you encounter any specific error messages when using the Adobe Creative Cloud desktop application?  To remove and reinstall the application, you can use the steps listed in https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html 

     

    Have you ever been able to use any of the Adobe applications successfully since you became a paying member, GabrielRevo?  What Adobe applications and versions are currently installed on the computer?

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