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fernandor2023
fernandor2023
Participant
October 1, 2018
Answered

Problemas con mi tarifa de la suite de adobe

  • October 1, 2018
  • 1 reply
  • 222 views

Buenos días

Necesito contactarme con un asesor de su empresa pues la tarifa de mi suite se incrementó el doble y yo arrendé con una tarifa profesor, y para poder pagar de nuevo necesito solucionar primero esa cantidad.

Ese incremento  aparece desde hace 10 meses pero yo la verdad me dí cuenta por un estracto de mi banco apenas hace un mes.

Anexo historial de pagos.

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Correct answer Kanikas

Hi Fernando,

I assume you are referring to Creative Cloud subscription. I see there is a cancelled subscription under the ID that you are using with the forums.

Are you referring to a different subscription under a different ID? Could you please share the ID in a private message?

You may also Contact Customer Care  for help and support.

Feel free to update the thread for any other questions.

Thanks

Kanika

1 reply

Kanikas
KanikasCorrect answer
Legend
October 1, 2018

Hi Fernando,

I assume you are referring to Creative Cloud subscription. I see there is a cancelled subscription under the ID that you are using with the forums.

Are you referring to a different subscription under a different ID? Could you please share the ID in a private message?

You may also Contact Customer Care  for help and support.

Feel free to update the thread for any other questions.

Thanks

Kanika

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