Problème à l'installation de Photoshop

Forum|Forum|5 years ago
March 24, 2021
2 replies
260 views

Bonjour,

J'essaye d'installer PhotoShop mais mon installation s'arrête à 8 %, j'ai déjà désinstallé 2 fois et réinstaller, j'ai toujours le même problème, est ce que quelqu'un a déjà eu ce problème et comment l'a-t-il résolu ?

Merci d'avance

Solange

Installation

This topic has been closed for replies.

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Peru Bob

Community Expert

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

S

solange5FE8Author

Participant

Merci mais cela ne fonctionne toujours pas, avez vous une autre idée ?

Merci d'avance

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