Probleme bei der erneuten Aktivierung von Adobe Creative Suite 5.5 trotz Deaktivierung

Forum|Forum|3 months ago
October 14, 2025
3 replies
579 views

Hallo liebe Community

Ich habe folgendes Problem. Wir haben eine ältere Version von der Creative Suite auf 2 PCs installiert. (Win 10) Dazu waren auch noch Zusatzprogramme in Acrobat wie PitStop und joUp installiert. Alles lief ohne Probleme.

Bei einer erneuten Installation auf einem anderen PC (Win 10) wurde leider keine der beiden vorigen Installation deaktiviert.

Nach dem dieser Fehler festgestellt wurde, da bei der nun 3. Installation die Fehlermeldung kam die beiden anderen Installationen zu deaktivieren, haben wir dies auch gemacht. Jedoch ließ sich nun keine der 3 Installationen mehr aktivieren. Da haben wir auf dem neuen PC das komplette Programm wieder deinstalliert. Leider brachte dies auch nicht das erhoffte Ergebnis, dass die bisherigen Installationen sich wieder aktivieren haben lassen. Kann hier jemand hierbei bitte helfen, dass ich die bisherigen Installationen wieder zum laufen bekomme? Im Voraus besten Dank und viele Grüße

Reinhold

General troubleshooting

Nancy OShea

Community Expert

Do you still have a Windows XP computer that can support 14-year-old CS5.5? Probably not. 🤔 🤔

MODERN OPTIONS:
==============
FREE Acrobat Reader
https://www.adobe.com/acrobat/pdf-reader.html

FREE Online PDF Editor
https://www.adobe.com/acrobat/online/pdf-editor.html\

Paid Acrobat (Standard, Pro or Studio)
https://www.adobe.com/acrobat/pricing/compare-versions.html

Creative Cloud Annual Photography plan.
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Bundles & Single Apps for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

R

reinhold_3098Author

Participating Frequently

We run all Win 10 PCs and the programm was working without any problem. I need the installation to be reactivated because there are some Plugins working with acrobat and Photoshop. Is there a possibility to get the CS 5.5 to work again?

Actually I can't activate anything at all. The first window that pops up is the problem of activation as i mentioned before. The further processes are all impossible.

kglad

Community Expert

activation/deactivation isn't related to install/uninstall.

that said, you should be able to reactivate on a computer that was not deactivated

R

reinhold_3098Author

Participating Frequently

I made the experience that all of a sudden the former CS 5.5 Installations didn't work anymore. The bad thing is that thoug deinstalled on the 3. PC (Win 10) the programm can't be activated again. That sounds that a licensing server from Adobe doesn't work well.

kglad

Community Expert

what problem do you see when trying to re-activate on an old computer that had an activation?

John T Smith

Community Expert

That version is no longer supported and nobody, not even Adobe support, may offer any help

If the DE-activation did not work properly there is no way to activate again

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