Problème mise à jour application depuis installation MACOS Sierra 10.12.6

Forum|Forum|6 years ago
October 31, 2019
1 reply
329 views

Depuis que j'ai mis à jour ma version de Sierra (10.12.6) sur un macbook pro, je ne peux plus ni installer d'application de la Creative cloud ni mettre à jour : lorsque j'essaye, rien ne se passe.

Merci !

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Jeffrey_A_Wright

Legend

ABLP, what error is preventing you from installing the Adobe Creative Cloud desktop application? The error will be located in the install log. Please see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to find the error that is preventing installation.

A

ABLPAuthor

Participant

Bonjour, et merci ! Je viens d'aller vérifier dans install.org.

Je n'ai pas d'erreur mais 6 warnings. Cela peut il venir de là ?

Jeffrey_A_Wright

Legend

I am sorry to hear that, ABLP, if you are unable to locate the error then please contact our support team at https://helpx.adobe.com/contact.html for direct assistance with installing the Creative Cloud desktop app.

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