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frazarshad1234
Participant
December 8, 2013
Question

Problems completing Adobe Profile

  • December 8, 2013
  • 1 reply
  • 239 views

Hi,

i keep receiving a message which asks me to complete Adobe Profile. i have to do this everytime i open any Adobe packages. My profile is complete, i cannot understand why this keeps happening.

Please help

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 9, 2013

    Frazarshad1234 which Adobe packages or software titles are you referring to exactly?  Also which operating system are you using?  Finally is your network managed or is this a unmanaged network/computer?

    F
    frazarshad1234Author
    Participant
    December 9, 2013

    Hi Jeff. I have the master collection CS6. I am on windows 7 on a private home network.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 9, 2013

    Thank you Frazarshad1234 please try logging in with the built-in administrator account to see if you face the same difficulties.  This can help determine if the file permissions under your current User account have become compromised.  You can find more details at Log in using built in-administrator | Create local administrator account | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html.

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