Problems downloading

1 reply
771 views
Translate

Im trying to download Photoshop CC to my HP Laptop but it stalls out at 7%. I have the storage and the internet connection not sure what else could it be.

This topic is closed to new replies. Start a new post to keep the conversation going.

Jeffrey_A_WrightCorrect answer

Legend

Nfales, what errors are preventing Photoshop from installing? The error message will be recorded in the install log. For more information see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html.

Jeffrey_A_WrightCorrect answer

Legend

Nfales, what errors are preventing Photoshop from installing? The error message will be recorded in the install log. For more information see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.