Problems downloading any adobe app

Question

I am trying to download photoshop through the account provided by AUT but when I open the download on my Mac it says 'sorry installation failed, installation on case-sensitive volumes is not supported. Please choose a different volume for installation. (Error code: 22). I have had photoshop on my Mac before with no problems. Please help someone

Manan Joshi · Answer

The issue is exactly as specified in the error message. Unfortunately, CC apps can't be installed on a case-sensitive drive, you will have to format your MAC to resolve this issue. See the following link for more details

https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.html

-Manan

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