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J
jteee49
Participant
May 5, 2012
Answered

Problems downloading Lightroom 4 Upgrade

  • May 5, 2012
  • 1 reply
  • 1026 views

I am having trouble downloading my purchased upgrade to Lightroom 4.  I follow the procedures noted (through order history), but the version with the serial number is noted Not Applicable or something like that.  I selected the download below it for windows, etc. and after 4 1/2 hours of downloading, and going through the install wizard process, I reached point where a notice came up on my screen stating that I need Windows Vista or later and everything quit and disappeared.  Before I start all over, and spend the entire day uploading again, I would like to know what I did wrong?

jt

    This topic has been closed for replies.
    Correct answer Mylenium

    Well, do you actuall run Windows Vista or Win 7? If you're still on Win XP, this is a no go. System requirements here. For everything else we need more info.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    May 5, 2012

    Well, do you actuall run Windows Vista or Win 7? If you're still on Win XP, this is a no go. System requirements here. For everything else we need more info.

    Mylenium

    J
    jteee49Author
    Participant
    May 5, 2012

    Thanks for the reply. I didn't even look at the system requirements

    since I had purchased LR3 just last year, and recently updated to LR

    3.6. I made a bad assumption that XP would still be recognized. At

    least I can quit pulling my hair out.

    jt

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