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Participating Frequently
October 30, 2015
Question

Problems installing a downloaded version of Design Premium CS5.5

  • October 30, 2015
  • 2 replies
  • 603 views

I have a Mac Book Pro with OS 10.8.5 and Adobe Design Premium CS5.0 installed. I have downloaded CS5.5 at least five (5) times from the following address:


https://helpx.adobe.com/uk/creative-suite/kb/cs5-5-product-downloads.html


and every time I try to install it I get a message saying something like "Installer can not be opened" (I have a Swedish version so it is not in English). Could anyone please tell me what the problem could be?

Best regards

Magnus

This topic has been closed for replies.

2 replies

Govardhan.V
Participating Frequently
October 30, 2015

Set the Mac Gatekeeper setting to " AnyWhere" and then try to install .

By Default , it will be set to Mac and Identified developer.

Click on Allow from Anywhere

and then try to install.  It shud work

Note :

Later you can revert back the changes made.

John Waller
Community Expert
Community Expert
October 30, 2015
Participating Frequently
October 31, 2015

Thank you all for the quick replies. I have tried to change the security settings without any success. Do you guys have any other ideas?

Best regards

Magnus

Govardhan.V
Participating Frequently
October 31, 2015

Can you post screenshot of error ?