I have purchased photoshop elements and premier elements 2018 on disk. I install both. At the end of installation of each a pop up box opens. It says installation complete and also says some items could not be installed successfully. Why does this happen? The box refers to the error report but when I click this it is empty.
Hi EricReichman,
This error "installation complete and also says some items could not be installed successfully" means that the software installed successfully however few of the components could not be installed.
To resolve this please use the CC Cleaner tool to remove the software completely and then reinstall it: Use the Creative Cloud Cleaner Tool to solve installation problems.
You may also try downloading the products from here and try installing them: Download Photoshop Elements | 2018, 15, and 14 , Download Adobe Premiere Elements | 2018, 15, and 14.
Let us know if this helps.
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