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Daniela1972
Participant
February 17, 2020
Question

Problems to update CC-Client

  • February 17, 2020
  • 1 reply
  • 355 views

Hi there, perhaps you can help me out of this.....arghhhh! I cannot update any applications an my iMac - and the CC-Client-symbol has passed and cannot be activated again... don't know why. The applications are also installed on a second Mac(book).

 

Thanx for your help and have a nice Monday eve

Daniela

This topic has been closed for replies.

1 reply

assause
Community Expert
assauseCommunity Expert
Community Expert
February 18, 2020

What version of macOS are you currently using?
Currently the required version must be 10.12 or higher.
Under 10.11, you should be able to use only older desktop applications and not install any corresponding applications.


Below macOS 10.12 are no longer supported by Apple itself.
Since CC 2019 can be installed, Creative Cloud requires 10.12 or later.

    D
    Daniela1972Author
    Participant
    February 18, 2020

    Thanks a lot, I will check it and try again :-)))

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