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Participant
February 17, 2016
Answered

Problems with Creative Cloud Installer - Password

  • February 17, 2016
  • 1 reply
  • 6363 views

I try to open the Creative Cloud Installer to install it but jumps a screen that says "Creative Cloud Installer want to make changes. Enter your password to allow this operation." The application automatically writes me a username (my personal name) but none of the passwords that I write is correct.

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Correct answer Bani Verma

Hi Francisco,

Creative Cloud Installer want to make changes enter your password to allow this operation, this is a computer message and it needs your Mac password to allow the installation, hence please enter your computer/mac password here.


Let us know if this helps.


Regards,

Bani Saini

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
February 17, 2016

Hi Francisco,

Creative Cloud Installer want to make changes enter your password to allow this operation, this is a computer message and it needs your Mac password to allow the installation, hence please enter your computer/mac password here.


Let us know if this helps.


Regards,

Bani Saini

Participant
February 17, 2016

Thanks a lot!!

Bani Verma
Community Manager
Community Manager
February 17, 2016

You're welcome.