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Participant
September 21, 2020
Answered

Problems with CS5 uninstall on Mojave

  • September 21, 2020
  • 5 replies
  • 841 views

I have the licenced CS5 on my Mac, which I've just updated to Mojave. I know that it dosn't run on Mojave and I'd like to uninstall it, but I'm running into issues. Whenver I try to use the uninstall, it displays the attached message. I'm not completely computer illeterate, but I'm by no means an expert. I've tried browsing several forums on the internet but can't seem to find the help I'm looking for. Does anyone have any advice or a workaround? 

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Correct answer Manan Joshi

Try uninstallation using the Creative Cloud Cleaner Tool.

-Manan

5 replies

Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 22, 2020

Try uninstallation using the Creative Cloud Cleaner Tool.

-Manan

-Manan
Peru Bob
Community Expert
Community Expert
September 21, 2020
Participant
September 22, 2020

Thank you for your help! It doesn't list them in that area, and when I try to open them while looking at this spot, the same "needs to be updated" error appeaers as before. 

 

Peru Bob
Community Expert
Community Expert
September 21, 2020

Pleas post the image like this so that we don't have to download the file to see it:

Participant
September 21, 2020

Sorry about that! Here it is.