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N
nicoluxer
Participant
June 24, 2013
Answered

Problems with Download Adobe Muse CC

  • June 24, 2013
  • 1 reply
  • 667 views

Hi,

Installed CC installer, paid for one year, downloaded Adobe Muse CC through CC installer, everythin seems ok .. but .. no trace of Adobe Muse on my computer.
Please help, thanks.

Nico from Luxemburg.

    This topic has been closed for replies.
    Correct answer nicoluxer

    Nico please run the uninstaller for Adobe Muse from the Applications/Utilities/Adobe Installers folder.  This should increase your success with reinstalling Adobe Muse.


    Hi Jeff,

    Had in the meantime contact with Adobe chat (Gaurav S:) ho told me to delete some more files en repertories ../library/... aso.
    After this actions I had no more problems with installing.
    By interest my site = <Removed by Moderator>
    Many thanks for you support.
    Nico

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 24, 2013

    Nico which operating system are you using?

    N
    nicoluxerAuthor
    Participant
    June 25, 2013

    Hi Jeff,

    OSX 10.8.4
    Perhpas it is a matter that I had a previous version of Adobe Muse witch was bloqued due to a credit card problem.

    I attended for a new version (annual payment shedule, received a confirmation from Adobe,  deleted the old one, an tried with CC installer to install the CC version. CC install shows me that it is installing (%.......) an when finished .. nothing happens ..
    Thanks

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    June 25, 2013

    Nico please run the uninstaller for Adobe Muse from the Applications/Utilities/Adobe Installers folder.  This should increase your success with reinstalling Adobe Muse.

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